Returns & Exchanges

At JISULIFE, we stand behind the quality of our portable fans and electronics with a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you may return it for a full refund or exchange within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at support@jisulife.com with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare Your Package

  Securely pack the device in its original packaging, including all accessories, manuals, and cables to ensure the item is eligible for a full refund.

• 3.
  Ship the Item

  Affix the provided shipping label or use a trackable shipping service to send the package back to our designated electronics inspection center.

• 4.
  Quality Inspection & Refund

  Once our technicians verify the item's condition, your refund will be processed to your original payment method within 5-7 business days.